What Is the Expected Resolution Time for LMS, Access, or Academic Issues?

What Is the Expected Resolution Time for LMS, Access, or Academic Issues?

Simandhar Education follows defined timelines for resolving student queries.

Standard resolution timelines

  • LMS / Becker access issues: 24–48 working hours

  • Academic content verification: 1–2 working days

  • Payment-related updates: Within 24 working hours

If the issue exceeds the expected timeline, you may escalate through the support system.

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